Return and Exchange Policy
Packaging
We want you to be completely satisfied with your purchase from The Winnie Tales. If for any reason, you are not happy with your purchase, please contact us within 7 days of receiving your order and we will do our best to resolve the issue. We do not accept returns or exchanges for opened products, unless they are defective or damaged. If you receive a defective or damaged product, please contact us immediately and we will send you a replacement. If you have any concerns about our return policy, please feel free to contact us.
Costs
We take great care in packaging our products to ensure that they reach you in the best condition. Our packaging is eco-friendly and recyclable. We use food-grade packaging materials to ensure that our treats remain fresh and tasty for your furry friends. If you have any concerns about our packaging, please feel free to contact us.